I'm not getting emails from Clearly

Check your spam folder, your email settings in Clearly, and add hello@getclearly.app to your contacts.

iPhone appWeb appProfessional portal
  1. Look in spam or junk, and in tabs like Promotions or Updates.
  2. Add hello@getclearly.app to your contacts, so future emails arrive in your inbox.
  3. Check your settings. On the web: Settings, then Email notifications. On iPhone: Settings, then Email notifications. Make sure Email me is on.
  4. Check the address. On the web, Settings, then Profile, shows the email on your account.
  5. Wait a minute before asking for another reset or invite email. Too many in a row are paused.

Notification emails are sent at most once per topic every 30 minutes, so several replies arrive as one email.

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Still need help?

Email hello@getclearly.app and a person will reply, usually within one business day. Tell us which app you use (iPhone, web or the professional portal) and what you were trying to do. Please don't include your password.