Clearly LLC (“Clearly”, “we”) makes the Clearly app for co-parents. This policy explains what we collect, why, who sees it, and the choices you have.
The short version: we use your information only to run Clearly for you and your co-parent. We don’t sell it, we don’t show ads, and our AI provider doesn’t use it to train its models.
What we collect in the app
What you add
- Your account: your name, email and password (your password is stored scrambled, so nobody at Clearly can read it).
- Your kids: their names and birthdays, and anything you add about them, such as allergies, medications and notes.
- Your plan and calendar: custody schedule, holidays, summer schedule, events and swaps.
- Topics, replies and answers you post.
- Expenses: descriptions, amounts, splits, receipt photos, and the payment usernames you add (such as Venmo or Cash App) so your co-parent can pay you.
- Contacts and places you save, such as a school, doctor or exchange spot.
- Photos you add: receipts, and photos you share in topics.
What’s collected automatically
- Device type, operating system, app version and time zone.
- A notification token, if you allow notifications.
- Crash reports and error logs, so we can fix problems.
- Which main steps you reach, such as opening the app, finishing setup or starting a trial. Never what you write.
- Your subscription status, which Apple shares with us. Apple handles payment; we never see your card.
What we don’t collect
- Your location.
- Your phone’s contacts or photo library. You choose photos one at a time; saving a receipt to your library adds it without reading anything else.
- Advertising identifiers. The app doesn’t track you across other apps or websites.
How we use it
- To run Clearly and keep you and your co-parent in sync.
- For Clearly’s AI features: checking the tone of a post before it’s shared, suggesting calmer wording, titling topics, writing up what you’ve agreed, summarizing where a topic stands, and answering questions about your record.
- To send notifications and emails about your family’s activity: welcome and invite emails, and reminders before something closes.
- To manage your subscription.
- To keep Clearly safe and working: fixing crashes, preventing abuse, and keeping a log of changes to the shared record.
- To answer your questions when you contact us.
- To meet legal obligations.
We don’t use your information for advertising, and we don’t sell or rent it.
Who sees it
Your co-parent. Everything in your family’s shared space: the plan, calendar, kids’ details, topics, expenses, receipts, photos, contacts and places. Your own settings, such as colors and notification choices, stay yours.
Anyone with your calendar link. If you add Clearly’s calendar to another calendar app, that private link shows your custody schedule and events to whoever has it. You can turn it off or get a new link in Settings.
Service providers who run parts of Clearly for us, only to provide their service:
- Supabase: database, file storage and sign-in (United States).
- Anthropic: AI features (see below).
- Apple and RevenueCat: subscriptions.
- Resend: email.
- Apple and Expo: notifications.
- Sentry: crash reports.
- Google Analytics and Netlify: this website (see below).
Anthropic, our AI provider. What you write in topics, replies and answers, including the names, dates and amounts in it, is sent to Anthropic to provide the AI features. Photos are never sent. Anthropic doesn’t use it to train its models.
When the law requires it, or to protect someone’s safety. We’ll tell you first unless the law doesn’t allow it.
If Clearly is sold or merged, your information would move with it, under this policy.
The PDF record you export is yours to share as you choose.
Your record, and how long we keep it
- A post stays as written. Topics and replies can’t be edited or deleted once posted, so the shared record stays accurate for both of you. Events and expenses can be edited.
- Export anytime. Settings lets you export your record as a PDF, whether or not you’re subscribed.
- Delete your account anytime in Settings → Delete account. It removes your account and profile. If you’re the last parent in the family, it deletes the whole family: kids, plan, calendar, topics, expenses, photos, receipts and exports. If your co-parent still uses Clearly, what you shared stays in their record without your name. It’s their record too.
- After you delete your account, we keep your email address on a do-not-email list so we never email you again.
- Backups are kept for a limited time and then overwritten.
- Your subscription is managed by Apple. Deleting your account doesn’t cancel it: cancel in your iPhone’s Settings → your name → Subscriptions.
Our website
- Visits. getclearly.app uses Google Analytics, which sets cookies, to understand how the site is used: pages visited, device and browser, roughly where visitors are (from their IP address), and how they found us. You can block these cookies in your browser settings.
- Tools and sign-ups. When you use the plan builder, take a quiz or sign up as a professional, we collect what you enter, such as your email address, your answers and your plan details, to give you your result and to email you about Clearly. Reply “unsubscribe” to any email and we’ll stop.
Your choices and rights
- Notifications: turn them on or off in your iPhone’s Settings.
- See, correct, export or delete your information: most of this is in the app. For anything else, email us.
- Depending on where you live (for example California, the EU or the UK), you may have rights to access, correct, delete or move your information, and to object to some uses of it. Email us and we’ll respond within 30 days. We don’t sell your information or share it for targeted advertising.
Security
- Your information is encrypted in transit and at rest.
- Each family’s information is walled off by database rules, so only that family’s parents can read it.
- Photos and receipts are stored privately for each family.
No system is perfectly secure, but we work to protect your information and fix problems quickly.
Children
Clearly is for adults. Children don’t use it, and we don’t knowingly collect information from children. Information about your kids is added by you, as a parent, to coordinate their care. It’s shared only with your co-parent and the service providers above.
Changes to this policy
When we update this policy, we change the date at the top. For significant changes, we’ll tell you in the app or by email.
Contact
Clearly LLC · hello@getclearly.app