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I'm not getting notifications on my iPhone

Check that notifications are allowed for Clearly in iOS Settings, and that Focus or Do Not Disturb isn't hiding them.

iPhone app
  1. Open the iPhone Settings app, tap Clearly, then Notifications, and turn on Allow Notifications. Check that Lock Screen, Notification Center and Banners are on.
  2. Check that a Focus mode or Do Not Disturb isn't on, or allow Clearly in it.
  3. Make sure you're signed in to Clearly on this iPhone. Notifications go to the phone you're signed in on.
  4. Update Clearly to the latest version from the App Store.
  5. Sign out of Clearly and sign in again.

Clearly on the web doesn't send phone notifications. Use emails there. See Email notifications.

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Still need help?

Email hello@getclearly.app and a person will reply, usually within one business day. Tell us which app you use (iPhone, web or the professional portal) and what you were trying to do. Please don't include your password.