When topics close on their own
Topics close after 30 days without activity, and proposals close after 30 days without an answer. Everything stays on the record.
iPhone appWeb app
So open topics don't pile up, Clearly closes them on its own.
- No activity for 30 days: the topic closes as Closed · no activity or Closed · no reply. You get a heads-up 2 days before.
- A proposal not accepted within 30 days: the topic closes as Closed · not accepted. The parent who hasn't answered gets a heads-up 3 days before.
Any new message restarts the 30 days. In the last 7 days, the topic shows Closes in N days.
Closed topics stay on the record, in full. To pick it up again, start a new topic.
Did this answer your question?
Thanks. If something is missing, email hello@getclearly.app.