Topics and messages
How topics work, replying, reaching an answer together and the message help.
- How topics workEvery conversation is a topic about one thing, and it ends in an answer or a resolution you both accept.iPhone appWeb app
- Start a topicWrite what you need in plain words. Clearly gives it a short title and the right reply buttons.iPhone appWeb app
- Reply and answerAnswer a question in one tap, mark an FYI as seen, or write a reply. On iPhone you can add a photo.iPhone appWeb app
- When Clearly holds a message before it's sentIf a message reads as hostile, Clearly doesn't post it as written and suggests other wording. You choose what to send.iPhone appWeb app
- Reach a resolution togetherWhen a topic is ready to end, one of you proposes how, and the other agrees or says not yet.iPhone appWeb app
- Close or withdraw a topic you startedIf you started a topic and it's sorted or no longer needed, you can close it. It stays on the record.iPhone appWeb app
- When topics close on their ownTopics close after 30 days without activity, and proposals close after 30 days without an answer. Everything stays on the record.iPhone appWeb app
- Can messages be edited or deleted?No. Topics, replies and answers stay exactly as written, with times recorded by the server.iPhone appWeb app
- See whether your co-parent has read a topicClearly shows when a topic was delivered and when your co-parent opened it.iPhone appWeb app
- How Clearly uses AIAI helps word messages, sums up where a topic stands and suggests resolutions, based on what you write. You decide what's posted.iPhone appWeb app
Still need help?
Email hello@getclearly.app and a person will reply, usually within one business day. Tell us which app you use (iPhone, web or the professional portal) and what you were trying to do. Please don't include your password.