How topics work

Every conversation is a topic about one thing, and it ends in an answer or a resolution you both accept.

iPhone appWeb app

In Clearly you don't send loose messages. You start a topic about one thing, such as a pickup time, a school form or a doctor's visit, and it stays together until it's settled.

Kinds of topic

When you write a topic, Clearly works out how your co-parent can answer it, based on what you wrote:

  • A quick question they can answer Yes or No in one tap.
  • A question they answer in a few words.
  • An FYI they mark as seen.
  • A conversation, for anything that needs back and forth.

To send it another way, change the wording.

Statuses

Each topic shows where it is, for example:

  • Waiting for you or Waiting for co-parent
  • Resolution pending: one of you proposed how it ends.
  • Resolved
  • Closed · not accepted, Closed · no reply or Closed · no activity
  • No longer needed

Open and closed

On iPhone, Topics has Open and Closed tabs. On the web, filter by Open, For you, Closed or All.

A closed topic stays on the record. To raise it again, start a new topic.

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Still need help?

Email hello@getclearly.app and a person will reply, usually within one business day. Tell us which app you use (iPhone, web or the professional portal) and what you were trying to do. Please don't include your password.