Parent and professional accounts are separate

One email can be a parent account or a professional account, not both.

Web appProfessional portal

Clearly keeps parent and professional accounts apart, so a professional never gets a parent's access by mistake.

If you're a professional who is also a co-parent in Clearly, use a different email for each.

If you see "You're signed in with a parent account", sign out and sign in with your professional account.

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Still need help?

Email hello@getclearly.app and a person will reply, usually within one business day. Tell us which app you use (iPhone, web or the professional portal) and what you were trying to do. Please don't include your password.