Change your email or password

Change your sign-in email or password from Settings on the web or iPhone.

iPhone appWeb appProfessional portal

On the web

Go to Settings, then Signing in.

  • Email: enter the new address. Clearly sends a confirmation link to both the old and the new address. The change takes effect when you confirm.
  • Password: enter the new password twice and click Change password.

On iPhone

Open Settings and tap your profile card.

  • Email: change it and tap Send link, then confirm from your email.
  • Password: tap Change password and Send link. Open the email on your iPhone and set the new password.

Passwords need at least 8 characters, with an uppercase letter, a lowercase letter and a number.

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Still need help?

Email hello@getclearly.app and a person will reply, usually within one business day. Tell us which app you use (iPhone, web or the professional portal) and what you were trying to do. Please don't include your password.