Records imported from other apps

Files you bring from another app are kept exactly as they are, labeled as imported.

Web appProfessional portal

On the web, Records has a From other apps section. Click Add a record to upload a PDF, image, CSV, text or Word file up to 25 MB, with its name, where it's from and the dates it covers.

  • The file is kept exactly as you uploaded it.
  • It's labeled Imported with its source, so it's never mistaken for something written in Clearly.
  • It isn't turned into Clearly messages.
  • Only the parent who uploaded it can remove it. Removing deletes it.

Adding a record needs a subscription. Imported records are included when you share the Records area with a professional.

Did this answer your question?

Still need help?

Email hello@getclearly.app and a person will reply, usually within one business day. Tell us which app you use (iPhone, web or the professional portal) and what you were trying to do. Please don't include your password.