Cancel your subscription

Cancel on the web from Settings, or through Apple if you subscribed on iPhone. You keep access to the end of the paid period.

iPhone appWeb app

Cancel where you subscribed. Only the parent who pays can cancel.

If you subscribed on the web

  1. Sign in at web.getclearly.app.
  2. Go to Settings, then Subscription, and click Manage.
  3. Cancel on the page that opens.

If you subscribed in the iPhone app

Apple handles it:

  1. Open the iPhone Settings app.
  2. Tap your name, then Subscriptions, then Clearly.
  3. Tap Cancel Subscription.

Or in Clearly: Settings, tap your subscription, Manage subscription, then Manage via App Store.

Cancel at least 24 hours before the renewal date.

After you cancel

You and your co-parent keep full access to the end of the period you paid for. Then Clearly becomes read-only. Everything stays on the record, and you can still read, search and export it.

Note: Deleting the Clearly app or your account doesn't cancel an App Store subscription. Cancel it with Apple first.
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Still need help?

Email hello@getclearly.app and a person will reply, usually within one business day. Tell us which app you use (iPhone, web or the professional portal) and what you were trying to do. Please don't include your password.